1. Scope
VA Fast Lane LLC ("VA Fast Lane," "we," "us," or "our") uses this policy for people who apply for virtual-assistant opportunities through our VA-facing website and recruitment process. It is separate from the privacy policy for prospective and current clients.
2. Information we collect
We collect information you provide in an application, including your name, email address, phone number, work experience, availability, equipment, internet-speed result, resume, introduction video, assessment answers, screen recordings, shared spreadsheets, referral source, and other information you choose to submit.
We may also collect limited technical and attribution information, such as the page used to start the application, referral or campaign details, device-local application identifiers, and security information used to prevent abuse.
3. How we use applicant information
We use applicant information to receive and organize applications, review qualifications and assessment work, communicate about recruitment, schedule interviews, make training and placement decisions, prevent duplicate or fraudulent submissions, maintain recruitment records, improve our process, and comply with legal obligations.
4. Who may review it
Authorized VA Fast Lane team members and service providers supporting our hosting, database, communications, scheduling, security, and recruitment operations may process applicant information only as needed for those purposes. We do not sell applicant personal information.
If you progress to matching or placement, relevant professional information may be shared with a prospective client as part of that process. We will not present you as a candidate based solely on submitting this application.
5. Links and assessment materials
Application resumes and recorded evidence are stored in private recruitment storage and are available only to authorized reviewers through time-limited access. Links you submit, such as Speedtest or Google Sheets results, are also governed by those providers' privacy practices. Avoid including sensitive information that is not needed for the application.
6. Retention and security
We retain applicant information for as long as reasonably necessary to manage recruitment, consider future suitable opportunities, maintain business and security records, resolve disputes, and meet legal obligations. We use administrative, technical, and organizational safeguards designed to protect the information, although no transmission or storage method is completely secure.
7. Your choices and requests
You may choose not to submit an application. Depending on where you live, you may also request access, correction, deletion, or a copy of your personal information, or object to or limit certain processing. Email support@vafastlane.com to make a request. We may need to verify your identity before completing it.
8. International processing and children
Applicant information may be processed in the United States, the Philippines, or other locations where our team and service providers operate. Our recruitment process is intended for adults who are legally able to work; it is not directed to children under 18.
9. Updates and contact
We may update this policy when our recruitment practices, services, or legal obligations change. Questions and privacy requests may be sent to support@vafastlane.com or by phone at +1 (469) 283-5522 or +1 (855) 707-6054.